Standard delivery time is 1–4 business days, depending on the chosen shipping method and delivery location. We partner with Bring and Posten to ensure safe and efficient delivery. You will receive an order confirmation shortly after purchase, and a new email with tracking information once the item has been shipped.

The risk of the goods passes to you when you, or your representative, have received the delivery in accordance with the agreed delivery method. This applies whether the goods are delivered to a mailbox or collected at a pick-up point.

Yes, you have a 14-day right of withdrawal in accordance with the Right of Withdrawal Act, unless the purchase is exempt from the right of withdrawal. The deadline begins to run from the day after you receive the item. If you wish to exercise your right of withdrawal, you must notify us in writing within the deadline. The item must be returned within 14 days after you have given notice of withdrawal.

If the delivery is delayed and this is not due to circumstances on your part, you may, according to the Consumer Purchases Act, among other things, withhold payment, demand delivery, cancel the purchase, or claim compensation. Please contact us as soon as possible if you experience a delay, preferably in writing for documentation purposes.

If you discover a defect in the product, you must notify us within a reasonable time after the defect was discovered or should have been discovered. A complaint is always considered timely if it is sent within 1 month after the defect was discovered. Depending on the situation, you may be entitled to repair, replacement, a price reduction, cancellation of the purchase, or compensation. We recommend that complaints be sent in writing.

The amount will be reserved on your payment card when you place your order. You will not be charged until the items have been shipped from our warehouse. Once the shipment has been registered, you will receive an email with confirmation and tracking information.

If an unpaid item is not collected from the pickup point, we may charge a fee covering our actual costs related to return and handling. The fee cannot exceed our actual expenses, and it does not apply to buyers under the age of 18.